Access to your building
Last updated on June 30th, 2025 at 1:34 PM
If your building has a locked entrance we need access to ensure your delivery will arrive smoothly.
- Upon noting that your building entrance is locked while placing your order, our system will check if we already have access.
- If we do not already have access to your building, please send us a key or a chip at your earliest convenience. If you believe that we might have access to neighbouring buildings using the same key please let us explore that option for you.
- If you use a door code for your building, just enter it in the designated door code field.
Deliveries and keys
- Access to your building
- Dropping off a key
- BEKEY
- If we already have access to your building
- Registering a door code
- Registration of a key
- Returning a key
- Sending us a key
- Why do you need a key to deliver?
- Access to your building
- Delivering your order
- Delivery days
- Delivery hours
- Delivery location
- If your delivery has not arrived?