Cancelling a single meal box on our website
Last updated on June 30th, 2025 at 1:23 PM
You can cancel deliveries on our website within the specified deadlines.
- Log in to your account.
- Navigate to 'Leveringer' (Deliveries). Alternatively, access it through 'Din side' (Your page) followed by 'Leveringer' (Deliveries).
- If multiple items are set for delivery on the same day, choose the specific meal box you want to cancel.
- Select 'Redigér vare' (Edit item) followed by 'Slet vare' (Delete item).
- Confirm the cancellation by pressing 'Slet' (Delete). (Repeat steps 3 to 5 if you need to cancel additional items.)
If you have canceled a meal box through your delivery overview and later change your mind, you can easily reorder it by following these steps:
- Navigate to 'Måltidskasser' (Meal boxes) in the menu.
- Select the meal box you wish to (re)order.
- Choose 'Vælg' (Select) and specify the number of people and days.
- Click 'Næste' (Next) opt for 'En enkelt gang' (one time order) and pick your desired delivery day.
- Add the item to your basket.
- Click 'Bekræft køb' (confirm your purchase) . Please check your delivery overview to make sure all details are correct.
Orders
- Do I need to order a meal box to be able to order groceries?
- How to create an account
- How to order a meal box
- How to order a one-time delivery
- Minimum amount for purchasing groceries
- Changing a delivery address
- Changing your subscription
- Deadline for changing meal box orders
- Deadline for changing orders for groceries
- Cancelling a single meal box in our app
- Cancelling a single meal box on our website
- Cancelling a subscription in our app
- Cancelling a subscription on our website
- Creating/deleting a delivery break
- Giving a meal box as a gift
- How do I use my gift card?
- How to buy a gift card